HELP Counselling Services

Free And Low Cost Counselling

Reg Charity No: 297034

Established 1983



Office Opening hours

The office is open to telephone enquiries between 8:00am to 2:00pm, Monday to Friday. Outside of office hours there is an answer machine service available, please leave a message with your name and contact number and a member of staff will get back to you as soon as possible.

Office Address

Kestrel House
7 Mill Street
BA14 8BE

Telephone 01225 767459

How to find us

The building is an old converted mill building. It homes businesses and charities like Citizens Advice, an Alzheimer’s Support day centre and Brandon Trust. It is town central with good access to public transport.

We recommend using Castle Place multi storey car park, it is free and generally has plenty of spaces.

Our office and meeting rooms are on the first floor. At present we do not have disabled access, but hope to fundraise to install a stair lift in the future.


Once inside the door, you will be in a small lobby, with a flight of stairs in front of you. To your left there will be an intercom system. Press the buzzer and a member of staff or your counsellor will answer. We ask that as clients you try not to arrive too early as there is no waiting area. Your counsellor will come down just before the appointed time and show you up to the meeting room for your session.